RESERVATIONS: Rentals reserved more than 14 days before pickup or setup require only 50% of total cost, final payment due 14 days prior. Rentals reserved within 14 days of customer pickup or setup require full payment. A retainer required for decor packages to secure date (pay out option available). Cash or credit card accepted with a copy of valid driver license. Security deposit charged on credit card is required for all “rental specials” and “a la carte” rental orders.
RENTAL RATE: Monday-Thursday rental (daily rate) per day. Friday-Sunday rental (weekend rate) can be picked up on Friday and returned on Monday (no additional charge). Reserved rentals are charged whether items are used or not. Long term rental is possible based on availability. Additional fee may be required for pickup/return that occur before or after business hours.
CANCELLATIONS: *CANCELLATIONS WITHIN FOURTEEN (14) DAYS OF SCHEDULED PICKUP OR INSTALL WILL RESULT IN FORFEITURE OF ANY AND ALL PAYMENTS EVEN IF SCHEDULED WITHIN THE 14 DAY PERIOD. DECOR PACKAGES (30) DAYS. When you reserve an item we are GUARANTEEING that we will not rent it for another event.
SETUP SERVICE: Setup/instill service available for a reasonable charge. Prior scheduling arrangement is needed for this professional service.
WAREHOUSE PICKUP/RETURN: Rental pickup and return must be reserved IN ADVANCE. Failure to pickup or return rental on appointed day and time i.e. (no show / late) without early notice or rescheduling may forfeit rental availability, prior payment, deposit or incur additional daily rate.
USE OF EQUIPMENT: To avoid added fees, catering equipment and décor must be clean (linen excluded) and packed in container provided. Equipment, tables, chairs etc. free of food, mud, markers etc. Cleaning fee can be paid in advance if necessary. If not deposit will be used and/or charged. It is customer responsibility or whoever assigned to self load and unload, check rental count and verify items are present and undamaged before departure of warehouse. NO EXCEPTIONS.
LOSS & DAMAGE: Customer is responsible for rented items. If missing we will allow (1)day to return missing item(s). Thereafter item will be billed at replacement cost, damaged item cost will be charged when damage is discovered.
PUBLICITY & ADVERTISING: Discount Event Rentals, LLC reserves the right to publish or use any advertising, photos, sales promotion, press release without prior written approval of the other party.
FORCE MAJEURE: Discount Event Rental, LLC is not liable for delays or failure in performance of any part of this agreement to the extent such delays or failures are caused by acts of God, fires, floods or explosions arising at place of event, venue warehouse or during transportation.Payment in any form constitutes acceptance of Discount Event Rentals, LLC terms and conditions. Record of payment will stay on file and will stand as agreement in the court of law.